The day before yesterday I spoke with a client from Germany. She was in England getting ready to go for dinner with British business partners who don't speak German, of…

What is the best way and how long does it take? These seem to be two of the most frequently asked questions these days in almost all walks of life…

Following last nights decision by the European Union to offer a ‘short delay’ to the United Kingdom in their Brexit process, today seems to be an appropriate day to talk…

‘How are you?’ is a question that has been asked so many times by people who don’t want to know the answer that it has almost lost its usefulness. It…

For learners of English as a second language, reading English aloud is not easy because there are no real rules for pronunciation of the various vowel sounds. For example, the…

‘Customer centric’ is a concept that you may have read about. It’s a concept that places the customer at the centre of a company’s strategy by aligning products and services…

Learning is a process that involves receiving information again and again, the same information, so that we become familiar with it. When we use that information successfully we develop the…

Confidence, or the lack of it, is a huge issue when learning to speak another language. Many people will avoid situations where they would need to speak in a second…

It is said that people don’t remember what you say as much as how you make them feel. So what implications does this have for language learning? It means that…