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  • Keeping records probably isn’t a new concept for you. You probably have files on your computer which have a record of correspondence with suppliers, clients, contacts, prospects, etc. You can
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  • I was recently asked a question which should have been rhetorical but it wasn’t. ‘Have I improved?’We stopped training in April and it’s now the middle of August. There’s been
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  • If you want to improve your English then I have one main suggestion for you. You should think about the next conversation that you want to have, the next email
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  • I have this strange idea that life would be better for many of us if we were able to communicate more effectively. Indeed, much of my work as a Business
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  • It was reported in the local press yesterday that more than half of Mallorca’s fourteen-year-olds have a level of English below the average. The same report says that the levels
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  • ‘Gaming the system’ is a term which was originally used to talk about the manipulation of a system and its rules in order to achieve a desired outcome. Other variations
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  • We like to use expressive words when we talk about business, especially in the news, as they help to emphasise meaning and sometimes add a certain twist. Today, I’d like
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  • I was scrolling through the business news headlines this morning, on my mobile, and there were three stories, more or less next to each other, about the business fortunes of
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  • An English person, a Spanish person and a German person are all in a meeting together. This sounds like the start of a bad racist joke but it is, in
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